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Ashland Pet Waste Removal - Terms of Service

Effective Date: 3/1/2025

By using the services provided by Ashland Pet Waste Removal ("Company," "we," "us," or "our"), you ("Customer") agree to the following Terms of Service.

1. Service Agreement

  • We provide pet waste removal services on a scheduled or one-time basis.

  • Service frequency, pricing, and specific details will be agreed upon before service begins.

2. Customer Responsibilities

  • Customer agrees to provide safe and unrestricted access to the service area.

  • Yards must be free of excessive debris, obstructions, or hazards (e.g., aggressive animals, locked gates, unsafe conditions).

  • If access is blocked, service may be skipped, and charges may still apply.

3. Liability and Risk

  • We are not responsible for damage to lawns, plants, or other property resulting from normal service operations.

  • Customer acknowledges that while we strive for thorough cleanup, some waste may be missed due to weather, terrain, or lighting conditions.

  • We are not responsible for illness or injury related to pet waste left outside of scheduled cleanup times.

4. Cancellation and Rescheduling

  • Customers must provide at least 24 hours' notice for cancellations.

  • Missed services due to inclement weather or restricted access will be rescheduled at our discretion.

5. Payments & Fees

  • Payments are due per the agreed-upon schedule. Late payments may result in service suspension.

  • Any returned payments or declined transactions may incur additional fees.

6. Health & Safety

  • All dogs known to be aggressive must be kept inside during service

  • Customers must inform us of any known health hazards (e.g., illness in pets, chemical treatments).

  • We reserve the right to refuse service in unsafe or unsanitary conditions.

7. Termination of Service

  • We reserve the right to cancel services at any time due to non-payment, unsafe conditions, or failure to comply with these terms.

8. Agreement to Terms

By using our services, the Customer agrees to these Terms of Service. These terms may be updated, and continued use of services constitutes acceptance of any modifications.

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